Vivo Health Solutions – Privacy Policy
Effective Date: January 1, 2025
Introduction
Welcome to Vivo Health Solutions. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our telehealth services, or engage with us in any way (collectively referred to as the “Services”). By using our Services, you consent to the data practices described in this Privacy Policy.
Information We Collect
We collect personal and sensitive information through various means:
- Information You Provide Directly:
- Identifiers: Name, address, phone number, date of birth, email.
- Health Information: Medical history, symptoms, prescriptions, lab results, insurance details.
- Financial Information: Billing addresses, payment details.
- Communications: Feedback, support requests, survey responses.
- Information Collected Automatically:
- Device Information: IP address, browser type, device ID.
- Usage Data: Pages visited, time spent on site, referring URLs.
- Location Data: General geographic location (city, state, zip code).
- Information from Third Parties:
- Healthcare Providers, Pharmacies, Laboratories.
- Marketing and Advertising Partners.
- Social Media Platforms (if you interact with us through them).
How We Use Your Information
We process your information for the following purposes:
- To Provide and Manage Services: Deliver healthcare, process payments, manage accounts.
- To Improve Services: Conduct research, analytics, and service enhancements.
- Marketing and Communications: Send promotional materials (with your consent).
- Legal and Security Purposes: Comply with legal obligations, protect against fraud.
Sharing Your Information
We may share your information with:
- Service Providers: Payment processors, IT services, customer support.
- Healthcare Partners: Providers involved in your care.
- Legal Obligations: Courts, law enforcement, regulatory bodies.
- Business Transfers: In the event of a merger, sale, or transfer of assets.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Limit the use of sensitive personal information.
- Request data portability.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Retention of Information
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Children’s Privacy
Our Services are not intended for individuals under 13. We do not knowingly collect data from children without parental consent.
Mobile Privacy
Our privacy policy ensures that your mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
International Data Transfers
If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of our Services after changes constitutes your acceptance of the revised policy.
Contact Us
For questions about this Privacy Policy, please contact:
Vivo Health Solutions
info@vivohealthsolutions.com
This Privacy Policy was last updated on January 1, 2025.
